PT Murni Solusindo Nusantara is a System Integrator that provides excellent IT solution in a wide range of products and services. With reputable expertise and experience, the company has been a dominant force in integrated IT and Banking Solution.
While its cheque processing solution has been implemented in 90% of Cheque Clearing and Processing in Indonesia, its integrated multimedia queue management system (SMARTQUEUE) has been implemented by customer service-based business to improve queue management, service performance, and customer satisfaction.
Along with best of breed solutions, PT Murni is Committed to Excellence to provide the finest customer service and technical support.
At PT Murni, we aim to improve the quality of life by solving everyday problems using the most advanced system developments and system integrations. The company places great importance on continuous growth of IT solutions, ranging from banking solutions, retail solutions, to self-service solutions.
Everything that we do is aimed to achieve the business objective of the company as following:
- To establish firm strategic partnerships
- To deliver great service
- To provide accurate information
- To ensure the integrity of our products and solutions
- To create a great work environment
- To build a solid organizational infrastructure
Establishing firm strategic partnerships
We create new business opportunities to fully utilise, sustain and grow organisation, provide higher level of convenience, and greater choice for the partner and the public.
Delivering great service
We implement and promote an alternative approach using our solutions for greater efficiencies.
Providing accurate information
We provide our customer with reliable information, which is accurate and can be taken as reference before making a vital decision in business.
Ensuring the integrity of products and services
We ensure the integrity of the products and services that we deliver by:
- Ensuring the quality and timelines of our core services
- Implementing consistent and cost-effective products and services
- Developing our business and technological system to ensure the sustainability of public confidence in our information security
Creating a great work environment
We create a great work environment by:
- Supporting and providing our staff with tools and facilities that they need to deliver great service and
- Ensuring the welfare of our staff
Build a solid organisational infrastructure
To provide best quality of products and services, we build a solid organisation infrastructure by:
- Introducing, managing, and reporting our business activities
- Improving financial viability and credibility
In its daily operation, management strives to spark of the spirit of its employees by creating a positive work environment. This is reflected on the corporate culture, which covers the following:
Management and all staff belong to one solid team
Ultimate effort to achieve the best in the business
Reputation of the Company is reputation of all members
Number one is the result, how to make it happen comes next
Individual employee is the main asset of the Company
Our success comes from the ongoing partnership and trust from our customers and principals. Thus, we value quality and professionalism – our people, our skills, our experiences, our code of conducts, and, above all, our performance that are encompassed in three simple words:
COMMITTED TO EXCELLENCE