The system tracks all transactions to produce Key Performance Indicator (KPI) reports. Reports can be used to analyse customer behaviour, staff performance and management in branch, regional and nationwide settings. A comprehensive set of predefined reports are available to monitor various aspects of KPI. These reports are available for local business to concatenate reports for regional and corporate management analysis.

Features:

• Daily, weekly, and monthly statistics
• Detailed and summarised reports with tabular data and graphical charts
• Measure services, customers' and staffs' KPIs in branch, regional and nationwide
• Comprehensive local, regional and corporate reporting
• Other customised reports available on request