Virtual Keypad is the caller function with the purpose of calling ticket or queue numbers. It comes in the form of a footprint software installed into the existing counters' PCs and omits the use of external proprietary keypads and external wirings. The keypad allows staff to monitor their performance by observing serving time, the number of customers for each service, and their waiting time.

Features:

• Configurable user interface
• Multi-lingual support
• Integrated and intuitive Virtual Keypad
• Mouse or hot key activation
• Advanced calling function i.e. transfer, hold and recall
• On-demand ticket /queue number creation
• Multi-platform support
• Instant view of queue and customer status