Therefore, brick-and-mortar branch and premise visit experiences are still essentials for business’s growth. The inefficiency at branch, including poor service, long wait times, lack of information, inconsistent service level is the main frustration that undermines customer experience.
Leveraging its extensive experience since 1992 as a banking solutions provider and consultant in Indonesia, PT Murni introduces an omni-channel service delivery for future branch tailored precisely to suit Indonesian banking customers. The focus approach of omni-channel strategy is to improve efficiency of service delivery through the integration of online and offline channels.
ALog log management tool provides conversion engine which creates a history of actual users’ actions and tells you what file is accessed by who and when based on the complex raw logs.
ALog log analysis software also comes with conversion engine used to compress the historical data so that you can keep a large amount of data for a long period of time.
ALog log management tool enables intuitive search function using Web browser, allowing anybody to easily search on critical data needed.
Since it is difficult to comprehend the actual user operation from raw event log, ALog log management tool is developed with the ability to generate actual user operation. While other log management software only divide cells and display them in list, ALog log analysis tool can analyze and interpret complex event logs, enabling input and output in correspondence to operations of each user.
ALog log monitoring tool is agentless and requires no dedicated staff to manage the Client PC or the server.
ALog log management tool is able to compress data to less than 1/ thousands with a provision of fast speed log search functionality.
ALog log monitoring software comes with capability to gather not only operation log for Windows file server, but also various records such as Linux/ NAS storage server OS log, database application log, syslog from network.
ALog log monitoring tool automatically creates regular reports that can be attached in emails to be sent to Administrator.
With integrated all-in-one functionality, ALog log analysis tool requires no multiple licenses for each PC.
Reference: MIC RESEARCH INSTITUTE “Information Security Solution Market 2017 – Solution for Compromise Prevention and Information Leakage Prevention“ issued on August 2017.