Self-service Solutions

The main key of profitable business is the loyal customers. Due to that statement, a lot of businesses have been challenging themselves in creating the best customer experience in order to make better engagement with their customers

Understanding: Self-Service Solutions

The self-service solution is an advancement of technology that enables customer to complete transactions by themselves using self-service machines, allowing the company to reduce operational costs and make better resource management.

Why Self-Service?

A Win-Win Solution

Adding more convenience, building rich user experience and making it easier for their customers to do business with them. 

The Rise of Contactless Service Trend

Businesses of the future will be built on models which are adaptive to interactivity with the customers using digital technologies.

The Number Shows

Up to 40% of customers prefer self-service than human interaction, while 77% of the customers values their time in self-service as the best way to provide a good customer experience.

To find out more about Self-service Solutions

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Want to know more about our solutions?

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How can we help you?

PT Murni is an ISO 9001:2015 certified solution provider company with over 33 years of experience, 700+ experienced staff, and a nationwide service network of 6 Branches and 100+ Service Points. Being one of the market leaders in Indonesia, PT Murni focus on providing reliable ICT and digital solutions to help businesses solve challenges and speed up transformation.

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