Elanda K20

Elanda K20 is a smart self-service kiosk that speeds up everything from ordering and payments to queue management—no staff assistance are needed. With a sleek industrial-grade touchscreen and advanced features, it’s a perfect solution designed to elevate your customer experience. Elanda K20 helps make your operations more efficient and customer-focused, turning strategic areas into profit-driven spots — a perfect fit for all kinds of businesses.

Key Features

Why Is the Elanda K20 Self-Service Kiosk Different?

Wide, Crystal-Clear Display

Elanda K20 features two sleek sizes 15.6" (K10) and 21.5" (K20) true-flat PCAP touchscreen with crisp, high-resolution visuals. The multi-touch display delivers smooth, responsive, and user-friendly interaction for all customers.

Flexible OS Support

Elanda K20 supports both Windows and Android operating system, offering flexibility and easy integration to suit your business operations.

Modular & Adjustable Design

The K20 series is built to fit seamlessly into any space — whether floor-standing or desktop. Designed with a smart flip-up cover, ergonomic support columns, and a rotatable screen for portrait or landscape mode, it adapts effortlessly to your needs. Complete with built-in components and additional peripherals, it lets you tailor functionality to suit your business perfectly, including:

• Thermal printer
• Camera
• NFC/ RFID card reader
• 2D barcode scanner
• Fingerprint reader
• EMV payment device bracket
• WiFi/ BT Antenna
• LED light

Built To Last

Powered by a reliable PC-box solution, the Elanda K20 features powder-coated finish for scratch-resistant and splash protection for long-lasting durability. Built to handle heavy use, it’s tough on the outside and smart on the inside, equipped with anti-theft features to keep both the kiosk and customer interactions secure.

One Kiosk, Multiple Uses

Designed to maximize efficiency and flexibility, this self-service kiosk is a great fit for various industries — from retail stores and shopping malls to banking, transportation, hospitality, healthcare, and more. Here are some of the key functions Elanda K20 can offer to support your business operations:

• Self-ordering and payment
• Product display & digital advertising
• Ticketing & e-reservations
• Queue system integration
• Unattended service counters
• Cashless transactions

Benefits

How Elanda K20 Helps You Work Smarter and Serve Better

From the moment customers walk in to the final transaction, the Elanda K20 self-service kiosk helps elevate your service and deliver a smooth, satisfying customer experience. Here’s how it can benefit your business:

• Speeds up transactions like ordering, payment, and more — while reducing wait times through a quick, self-guided process.
• Lower labor costs by automating front-line tasks with self-service, without compromising service quality.
• Elevates customer experience with interactive, user-friendly interfaces that give users more control over their service experience.
• Improves accuracy and reduces human errors by allowing customers to input their own orders, bookings, or data directly to keep it accurate.
• Allows businesses to serve customers beyond regular hours with non-stop operation.
• Optimize spaces with compact kiosks that fit easily into tight or crowded areas, unlike bulky traditional counters.
• Drives higher spend with smart upsells, promos, and add-ons shown right on screen.

Specifications

Elanda K20 Self-Service Kiosk

OS Support		Win10			Android 11.0
CPU Support		Intel Celeron J1900 2.0GHz (up to 2.41GHz, 2MB cache)	Intel Core i3-6100U 2.3GHz (3MB cache)	Intel Core i5-6200U 2.3GHz (up to 2.8GHz, 3MB cache)	Rockchip3568 Cortex-A55 (up to 2.0GHz)
System Memory		1x DDR3L,SO-DIMM,4G,Max.8GB	1x DDR4,SO-DIMM,4G,Max.16GB		DDR4,2G (Onboard)
Storage Device		1x mSATA SSD 64G (128G/256G Optional)			eMMC 16G
Power		1x 12V-5A/60W + 1x 24V-2A/48W
LCD	Size	15.6” TFT LCD Panel (K10) / 21.5” TFT LCD Panel (K20)
	Brightness	1920*1080
	Resolution	400cd/m² (K10) / 250cd/m² (K20)
Touch Screen		True-Flat Projected Capacitive Touch
External I/O Port	USB	2x USB3.0 + 6x USB2.0
	Serial Port	2x RJ50 + 1x DB9			1x RJ12 (RS232)
	DC-IN	1x DC-IN
	DC-OUT	1x DC-OUT (Optional)
	VGA	1x VGA			N/A
	HDMI	1x HDMI			N/A
	LAN	2x LAN 10/100/1000Mb			1x LAN 10/100/1000Mb
	Audio	1x Audio 3.5mm earphone connector, Support Line-Out & Line-In			N/A
Standard Components	Printer	80mm thermal printer, auto-cutter, 170mm/sec (max.)
	Camera	2MP camera (5MP camera optional)
	Proximity Sensor	60-80cm proximity sensor + LED light
	Speaker	2 x 2w speaker
Physical Dimension	Principal Machine	250x240x670mm / 30.60Kg (K10-15.6), 325x300x785mm / 32.60Kg (K20-21.5)
	Column	850x300x275mm / 11.24Kg
	Chassis	610x70x565mm / 12.24Kg
WiFi		mPCI-E WiFi/BT module (Optional)			WiFi/BT (Onboard)
Environment	Operating Condition	0°C - 50°C
	Storage Condition	20°C - 70°C
Optional	Scanner	DY3090 (USB, 1D, 2D, Reading precision: =3mil, Dimension: 21.4mm*10.8*15.2mm)
	Payment Device Bracket Support	Custom bracket support for various EMV payment devices
	NFC/RFID Reader	Support ISO/IEC 14443-A&B (MIFARE), JIS x 6319-4 (Felica), NFC protocols - tag read/write (ISO/IEC-18092)
	Status Light	Printer status light (Red light in error, Blue light when ready)