Simplify banknote counting machine management across your entire branch network through one centralized, SLA-driven managed service (lease).
PT Murni helps banks standardize service quality, improve operational consistency, strengthen business continuity, and gain greater cost predictability – without the complexity of managing multiple vendors and machines.
Managing banknote counting machines across hundreds or thousands of branches often involves multiple machine types, vendors, procedures, service standards, and reporting channels.
Over time, this complexity can increase cost, delay issue resolution, and increase the risk of teller service disruption.
PT Murni simplifies the complexity through one centrally managed service (lease) designed to support consistent and hassle-free teller operations nationwide.
Our nationwide managed services (lease) program combines machine availability, asset management, and operational support within one centralized model.
By simplifying day-to-day vendor and machine handling, banks can redirect internal resources toward core business, customer service, and revenue-generating activities.
Complexity | Inconsistency | Higher-cost
Simplicity | Consistency | Business Continuity
Consolidating nationwide banknote counting machines management under PT Murni creates a more standardized, reliable, and manageable teller operating environment.
Reduce the complexity of coordinating multiple vendors, service channels, and procedures.
Maintain standardized machine quality and service performance across branches.
Minimize downtime and teller service disruption through proactive, SLA-based support.
Convert capital expenditure into a more flexible and manageable operating-cost model.
Gain clearer oversight of machines, service activities, and operational performance nationwide.
Different branches may require different machine formats. Therefore, PT Murni provides two Japan-quality banknote counting machine options:
Free-Standing Vacuum Type
Desktop Friction Type
Both options deliver best-in-class accuracy, consistency, and durability, allowing banks to select the most suitable machines for each branch while maintaining one service standard nationwide.
Banks may already operate machines of different brands, ages, and conditions across their branch network.
PT Murni supports a structured transition to a more standardized managed service (lease) model, including the potential buyback of existing machines based on mutual assessment and agreement.
This approach helps banks modernize their machines while maximizing the remaining value of existing assets.
A successful managed service at national scale requires more than machines and technical support.Â
It requires an established combination of nationwide infrastructure, experienced people, proven processes, logistics capabilities, service quality, and banking expertise – built and continuously strengthened over many years.
PT Murni brings these capabilities together to help banks operate with greater consistency, reliability, and confidence.Â
More than 100 Service Points strategically positioned to support bank branches across Indonesia.
Over 300 qualified engineers supported by centralized technical and operational teams.
A 24/7 helpdesk, standardized service coordination, and online monitoring capabilities.
More than 15 years of experience supporting managed service programs for major corporate banks.
Experience providing and supporting more than 10,000 units of banking equipment across Indonesia.
Nationwide SLA achievement of 99.88%–100%.
Move beyond complex multi-vendor management with one centralized managed service designed to improve consistency, strengthen business continuity, and provide greater operational control across your entire branch network.
Partner with PT Murni to simplify banknote counting machines management, optimize internal resources, and ensure hassle-free teller operations through one partner, one process, and one consistent SLA nationwide.