We can’t help it really. The choice is either to give in to a most-likely economic downfall, or to fight it through despite the constant spread of the disease. If all people were self-sustained, for certain there would be no issues with long-period lock down. Unfortunately, that is not the case. Most people, most of us, donƒ??t grow our own foods, nor do we hunt or fish. We donƒ??t produce our own fuels, nor can we generate our own electricity. How do we survive?

The new normal is indeed the answer. It allows businesses to continue in operation while applying appropriate protocols to ensure health and safety of their employees and customers.

At the least, businesses pay attention on the application of these precautionary measures if they wish to reopen their premises:

• Temperature checking
• Hand-washing and/ or hand-sanitizing
• Putting on face masks
• Physical distancing

However, every business applies these measures differently. Letƒ??s get into the different methods or technologies used in the efforts to prevent the spread of Covid-19 in their premises.

Temperature Checking

Photo by Anton on Unsplash

#1: Manual Temperature Measurement Device (MTMD)

Manual Temperature Measurement Devices (MTMD) requires operator or user to hold and direct the device to the respective part of human body.

Examples of MTMD are:

• Thermometer
• Thermo gun
• Handheld thermal (imaging) camera

With thermometer and thermo gun, userƒ??such as the security guardƒ??is required to be in close proximity to the subject whose body temperature is to be measured. This leads to potential risk of contagion.

With thermal camera, however, user can simply direct the device from a distance to the subject, which will certainly eliminate the risk of contagion due to proximity.

Nevertheless, there is no dispute that a dedicated personnel is needed to operate an MTMD and make sure suspected patients are separated from the mass as protocol.

#2: Automatic Temperature Measurement Device (ATMD)

As opposed to MTMD which requires manual handling, an automatic temperature measurement device (ATMD) is self-service. It utilizes a thermal or heat sensor or thermal camera to read the temperature of objects.

Examples of ATMD are:

• CCTV camera with heat detection capability
• Self-service automatic temperature measurement device with facial/ biometric recognition

Both devices can simply be fixed or mounted at the right locations. CCTV cameras on strategic corners of the ceilings. Facial recognition devices on pedestals or tabletops at the security gates, concierge desks, attendance check-ins, or access doors.

With these devices, authorized personnel such as security guards can simply monitor suspicious visitorsƒ?? temperatures on screen and only take required actions when necessary.

Left Photo by cottonbro from Pexels

More importantly, the best feature of any ATMD is its capability to be developed further or integrate with other systems to streamline business processes and improve efficiency. Below are some examples.

ATMD with Back Office Alert System

With back office alert system, no dedicated personnel should be ƒ??eye-ballingƒ?? on screen in search for suspected patients. They can do other tasks while waiting to be notified when temperature reading is alarming.

Photo by Pixabay from Pexels

ATMD with Attendance System

Integrated with an attendance system, not only ATMD unit will be able to detect who is checking in or out. But, it will also read and record the personnelƒ??s temperature in the system. A special notification can be produced when temperature is alarming, or even better the HR department can receive alert on the suspected patients.

ATMD with Access Door System

This example of integration of ATMD is the best and most efficient of all. It does not require any back office personnel to take physical actions upon detecting suspected patients. Instead, itƒ??s simple. The system will simply reject the personnel at the entrance by not opening the access door for them. In this way, there will not be any risk of contamination as suspected patients are not at all permitted in the premises.

To learn more about self-service automatic temperature measurement device, visit here.

Hand Washing

#1: Manual Hand Washing Station (MHWS)

Manual Hand Washing Station (MHWS) dispenses water and soap by manual trigger. Usually user simply turns the water faucet and press the hand wash bottle to eject the cleansing liquid. Another way to dispense water and soap manually is by installing a mechanics that allows user to simply step on the water pedal to dispense water from the tap, or the soap pedal to eject the hand wash.

While the first method is simpler, the latter however minimizes person-to-person contamination from touching the water faucet and hand soap pump.

#2: Automatic Hand Washing Station (AHWS)

With proximity or heat sensor, water tap and hand soap dispenser can be equipped with the capability to detect presence living body in this case the hands. Upon successful detection, water or liquid hand soap will be dispensed accordingly, minimizing surface contact.

Hand Sanitizing

Similarly, hand sanitizer dispensers can comprise of two types: manual and automatic. The manual one requires user to press the pump to eject the sanitizing liquid. On the contrary, the Automatic Hand Sanitizer Dispenser (AHSD) avoids contamination due to hand-to-hand transfer.

Some AHSD units even incorporate digital signage as an effective media to educate and spread awareness on Covid-19 and its prevention. The signage also serves as promotional tool that facilitate up-selling or cross-selling activities.

To learn more about automatic hand sanitizer dispenser, visit here.

Putting on Face Masks

Photo by Anna Shvets from Pexels

How do businesses guarantee that all employees or visitors entering their premises wearing face masks?

Other than enforcement by procedure and repeated education, businesses can provide face mask alerts using face recognition technology.

With incorporation of face recognition technology at ATMD or attendance system the software can be developed to identify if a person is wearing a face mask or not. Written and voice-over reminder can be provided in case someone does not put his or her face mask on.

Better yet if the technology is integrated with access door system. Those without face masks will be guaranteed no admission to the premises.

Physical Distancing

#1: Floor/ Seat Labeling

The easiest way to facilitate social distancing is by labeling every certain distance of the floor or on the seats on which people are at a safe distance from each other. This method is applicable in supermarket, cashierƒ??s queue, customer service centers, bank branches, pharmacies, clinics and hospitals, and more.

With this method, crowd awareness is highly expected. However, crowd control through verbal reminders and notifications may still be required from officers in charge.

#2: Digital Signage

 

Integration with Count Sensor

Modern convenient stores and supermarkets have usually applied count sensors at their entrances/ exits. A system that integrates with these sensors can be developed to display visual information on digital signage, for example on:

• The maximum number of people allowed in the premises
• The number of people currently within the premises
• Alert when the maximum number allowed has been reached or exceeded

With this information displayed before the entrances, customers or visitors would be made aware on the situation. Thus, they may enter or wait accordingly.

On top of that, in addition to visual alert, the system may also be developed to produce sound or voice over alert through built-in speakers, buzzers or PA system.

Integration with CCTV Camera

Not only providing the total number of people currently within the premises, with integration with CCTV camera having heat detection capability, the system will also be able to recognize distances between one body heat to another. This helps identifying potential contamination due to close proximity, from which alerts can be provided to officers in charge to investigate and resolve the situation.

Other Technologies

In place of officers, some businesses have started to look into various robotics and automation technologies. Robot attendant or concierge has paved its way to help minimize people to people contacts. Virtual Services such as virtual tellers or customer services are becoming more popular, particularly with self-service machines developed for the purpose.

Cash transactions are converted into cashless. Or, cash handling is at least minimized with the use of machinery to support semi- or even full-automation.

Also, more and more businesses explore and convert their on-premise services to online services, with online delivery services come in line for delivery of physical goods.

The point is, we may see more business transformation ahead as no one knows how long this pandemic situation would last. Worst, the world may have just to adjust their lifestyle and how they conduct their businesses to survive and ƒ??stay aliveƒ?? along with the virus. Weƒ??ll just have to wait and see.X

PT Murni Solusindo Nusantara adalah Digital Business Transformation Center bersertifikasi ISO 9001:2015. Berdiri sejak 1992, PT Murni merupakan penyedia solusi berbasis ICT terkemuka di Indonesia yang berfokus pada penyediaan teknologi inovatif untuk membantu setiap bisnis mempercepat transformasi digital dan mencapai pertumbuhan yang berkesinambungan.

Ben Thorpe, the Managing Director of Glory Global Solutions (Glory) along with Mr. Robert Chahyadi, AVP Branch Operation of Bank Central Asia (BCA) joined the event to share their success story of the implementation of Glory Teller Cash Recycler in Indonesia through a 30 minutes presentation entitled The Next Level of Branch Digitalization.

As the Exclusive Premier Distributor of Glory TCR in Indonesia, PT Murni has been the full support of TCR implementation, including centralised maintenance service, for BCA is wide branch network across Indonesia since 2013 until current. TCR was initially introduced to BCA as a catalyst of digital branch transformation to overcome the challenges of large daily cash deposit transactions and high branch operation cost. This advanced automatic cash processing technology designed and developed by the pioneer of cash management system, Glory Japan, has successfully accomplished higher business process efficiency, improving the overall customer and staff experience in cash deposit transactions.

In this prestigious event, Mr. Chahyadi shared his extensive knowledge and experience throughout seven years implementation of Glory TCR. BCA implements customer-facing TCR known as STAR Teller, where customer can interact with the machine by means of self-service, under monitoring from stand-by teller. This was a breakthrough in teller cash recycler application, as TCR is commonly placed behind teller counter, and also a significant part of BCAƒ??s successful evolution towards digital branch transformation, enabling significant business growth, increased staff productivity, and improved customer experience.

The chairperson of Global CEO Indonesia Foundation, Trisya Suherman, explained that they have a target to establish 500 COVID-19 vaccination center throughout Indonesia in order to reach as many people as possible, one of which is located at PT Murni which is organized by MurniCare, one of PT Murni’s business unit that provide comprehensive healthcare services, including COVID-19 care.

This vaccination program becomes PT Murni’s commitment to ensure the health and safety of all employees and their families – which has always been the company’s top priority since the beginning of the pandemic – while supporting the acceleration of government vaccination program to achieve herd immunity. This program is also PT Murni’s way to giving back to the surrounding community.

The COVID-19 vaccination program was also attended by more than 150 PDAM personnel and their families.

Christian Liadinata as the CEO of PT Murni is committed to organize a vaccination program that is safer, faster, and easier by using various modern technologies to prevent crowd, speed up services, and improve the comfort and safety of all participants.

With more than 29 years of experience as a solution provider for various digital technologies, PT Murni uses various self-service and contactless technologies such as SmartThermo to check body temperature automatically and SmartGuard as an automatic hand sanitizer dispenser that comes with digital screen to share important information and health protocols for every visitor.

To ensure positive and comfortable experience for everyone, PT Murni uses SmartQueue, a customer experience solution to manage flow and queue of each participant efficiently and systematically.

With SmartQueue, each participant will get a queue ticket from self-service kiosk and be called automatically via voice over announcement. Queue information and entertaining content will also be displayed on digital screens so that participants can wait comfortably without worrying about missing their vaccination turns.

Additionally, PT Murni also ensures that all of the healthcare providers are able to work quickly, efficiently, and comfortably by using Sit-Stand Medical Carts from Ergotron, the pioneer and world’s best manufacturer of ergonomic healthcare solutions from the United States (USA) which have been used in various Indonesian hospitals.

This vaccination program was attended by around 600 participants and able to run smoothly, safely, and properly.

ƒ??This is an extraordinary collaboration between the government and the private sector. Hopefully other companies can follow it.ƒ? said Deputy Head of Cengkareng Sub-district, Drs Rano Rahmat Efendi, who also brought his colleague as a vaccine participant.

“The execution of the vaccination program at PT Murni today is also very extraordinary, the enthusiasm of both the organizer and community is also very good.” he concluded.

Moreover, PT Murni also fully supports the government’s efforts to prevent the spread of COVID-19 by always implementing maximum health and safety protocols in all operational areas.

Let’s protect ourselves, our loved ones, and our community by joining the vaccination program.

Jakarta, 22 November 2021 – PT Murni Solusindo Nusantara (PT Murni) has been selected as Ergotron’s official distributor in Indonesia. As the country with the fourth-largest population in the world, Indonesia has a large addressable market, including hospitals, schools, corporate offices, and manufacturing and industrial businesses as prospective customers.

Committed to improving the health and well-being of people, Ergotron continues to develop innovative and professional-grade products whose designs promote ergonomics and wellness in daily life. Using human-centered design principles and the Technology of Movement™, Ergotron builds solutions that help people thrive in healthcare, education, office, industrial, and many other environments.

For healthcare, Ergotron solutions enhance workflows and drive positive patient experiences with medical carts and monitor wall mounts that help caregivers thrive. And for education, Ergotron products help create active learning environments for students and teachers that drive collaboration, focus, and positive academic performance.

In corporate office settings, Ergotron sit-stand workstations and flexible monitor mounts transform sedentary office environments into active spaces that enhance workers’ comfort, productivity, and well-being.

Manufacturing and industrial environments also benefit from Ergotron’s flexible and customizable products. Height-adjustable workstations, monitor mounts, computer carts, and more help ensure the health and safety of workers while accommodating unique manufacturing needs and workflow.

With a broad customer portfolio across business sectors and proven expertise as a solution provider since 1992, PT Murni is well-positioned to expand Ergotron’s footprint in the Indonesian market.

By combining PT Murni’s experience in accelerating business transformation and Ergotron’s reputation as an industry-leading pioneer of human-centered ergonomic solutions, this partnership aims to transform the way Indonesian industries empower their people for increased performance and growth – during and beyond the COVID-19 pandemic.

In short, this partnership enables PT Murni to help business leaders create healthier, more comfortable, and highly productive environments for increased efficiencies and well-being of all involved. You can visit our official website and e-commerce to learn more.

Aiming to introduce the benefits of Ergotron products to as many industries as possible, PT Murni intends to expand and look for business partners interested in accelerating business transformation with Ergotron. For more information about the potential business partnership, please contact us via e-mail at partners@murni.co.id.

About PT Murni Solusindo Nusantara

PT Murni Solusindo Nusantara is an ISO 9001:2015 certified Digital Business Transformation Center. Established in 1992, the company has been a dominant force in ICT-based solutions across industries, focusing on providing reliable technology to help businesses accelerate digital transformation and achieve continuous growth.

About Ergotron

Ergotron, Inc. is a global company focused on improving how people work, learn, play and care for others. Using human-centered design principles and the Technology of Movement™, Ergotron builds solutions that help people thrive in healthcare, education, contract furniture, and general office environments. Its custom solutions group develops innovative products for leading global companies in a variety of industries.

Over nearly four decades, the company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit®, CareFit™, LearnFit® and JŪV™. Ergotron is headquartered in St. Paul, Minnesota, with a global sales and marketing presence in North America, Europe, and Asia Pacific. All products are designed in the United States and produced in Ergotron’s facilities in St. Paul and China.

The highlight of the event was the series of teamwork games to increase solidarity, collaboration, and synergy between each member of all divisions. In line with the theme of celebrating Indonesia Independence day, all staff was provided by variety traditional foods as they were watching their colleagues participating in the games. Hundreds of participants comprising of Board of Directors, General Managers, Managers, Supervisor and staffs from 6 divisions gathered to enliven the euphoria of the event with close togetherness.

At the closing of the event the head of HRD Henny Gunawan as management representative invited all employees to maintain companyƒ??s outstanding achievements that have been made for the last 26 years and empower new spirit in order to make improvement for company sustainability in the future.

ƒ??We believe that individual work wonƒ??t be enough for company improvement, thus collaboration from one division to another is highly important to guarantee that we all can achieve excellence togetherƒ?, she added. The event was concluded with the feast of Nasi Tumpeng, traditional Indonesian cone-shape rice as a symbol of gratitude.

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